Information
We pride ourself in our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
Frequently asked questions
It all began with a simple idea fuelled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
Q1. What’s the difference between psychotherapy and counselling?
A: Counselling often focuses on helping with specific issues or life challenges (like stress, relationships, or loss), while psychotherapy explores deeper emotional patterns and long-term personal growth. Both aim to improve your mental wellbeing, and I adapt the approach to your needs.
Q2. How do I know if therapy is right for me?
A: If you’re feeling stuck, overwhelmed, anxious, or simply want to understand yourself better, therapy can help. You don’t need to be in crisis — many clients come to therapy for personal growth, clarity, and self-discovery.
Q3. Is online therapy as effective as in-person sessions?
A: Yes — research shows online therapy can be just as effective as face-to-face work. It offers flexibility, comfort, and accessibility, especially for clients who prefer privacy or have busy schedules.
Q4. What happens in a therapy session?
A: Sessions are a safe, confidential space to explore your thoughts and feelings. We’ll talk about what’s been on your mind, identify patterns, and develop tools to help you cope and grow. Each session is guided by your pace and comfort level.
Q5. How long does each session last?
A: Sessions typically last 50 minutes, though some clients prefer longer sessions, depending on their needs.
Q6. How often should I come to therapy?
A: Most clients start with weekly sessions, then adjust frequency as progress continues. We’ll discuss a schedule that feels right for you.
Q7. How do I know if therapy is right for me?
A: If you’re feeling stuck, overwhelmed, anxious, or simply want to understand yourself better, therapy can help. You don’t need to be in crisis — many clients come to therapy for personal growth, clarity, and self-discovery.
Q8. Are you a qualified therapist?
A: Yes. I’m a registered/licensed therapist with qualifications and professional body — SNHS, IPHM, AADP.
Q9. What if I don’t feel comfortable with therapy or my therapist?
A: Feeling comfortable is key to effective therapy. If you don’t feel a good fit, it’s perfectly okay to discuss this — I can adjust my approach or help you find another therapist who better suits your needs.
Q10. How many sessions will I need?
A: It varies from person to person. Some people notice changes after a few sessions; others benefit from ongoing work over several months. Together, we’ll review your progress and goals regularly.
Q11. How do online sessions work?
A: Sessions take place via a secure, confidential video platform. You’ll receive a private link before your appointment. All you need is a quiet space, a stable internet connection, and a device with a camera and microphone.
Q12. Is my information confidential online?
A: Absolutely. I use encrypted, privacy-compliant platforms and follow professional ethics and data protection laws. Your information is never shared without your explicit consent.
Q13. What are your fees?
A: My standard session fee is [£45.00].
Q14. Do you offer reduced fees?
A: Concession rates may be available for students or those on low income — Availability may vary, so please contact me to enquire.
Q15. How do I pay?
A. Payment is made securely through Paypal, or online bank transfer before each session, and should be made 24 hour before session.
Q16.What is your cancellation policy?
A. Sessions cancelled with less than 24 hours’ notice are charged at the full fee.
Q17. Do you offer a free consultation?
A: Yes, I offer a brief 15-minute introductory call to help you decide if we’re a good fit before committing to therapy.
Q18. How do I book a session?
A: You can book online through [your website booking page] or contact me directly at [email/phone]. I’ll respond within [timeframe].